Pay.gov Help

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Frequently Asked Questions

How do I change my account information, such as the email address?

See Profile Information under My Account in the Contents.

My name changed, how do I update my account information?

Changing your username

You cannot change the username for your Pay.gov account. To have a new username you must create a new account. Nothing from your current account will be transferred.

  1. If you created your account yourself, create a new Pay.gov account.

  2. If an agency created the account for you, contact the agency directly for help.

Changing your name in your Profile

Update it at any time in your Profile Information.

More

See all Pay.gov FAQs