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Changing Your Shared Challenge Question and Answer

  1. Sign in.

  2. If you are already logged in and your My Account page is not open, click the My Account link at the top of the page.

    My account link
  3. Click the View Profile Information button.

    Profile information
  4. Select a question from the list or create your own.

    Shared question drop down
  5. Type in the answer.

    Tip: Only letters, numbers and spaces are allowed.

    Shared answer area
  6. Type in the answer again to confirm it.

  7. Click the Save button.

    Save button
  8. A message confirming the change appears at the top of the page.

  9. You will also receive an email confirming the change to your account information.