Pay.gov Help

C
O
N
T
E
N
T
S

Changing the Payment Account Used for an Automatic Recurring Payment

You cannot simply change the account used for an automatic recurring payment. You must first cancel the payment and then set up a new recurring payment.

There are two steps: canceling the current payment and then creating a new payment.

Canceling the Original Automatic Payment

  1. Sign In.

  2. Your My Account page opens.

  3. Click the View Payment Activity button.

  4. Click the Pending tab.

  5. Select the automatic recurring payment you want to change. You will only see the next scheduled payment.

  6. Click the Cancel link to the right of the payment.

  7. Click OK on the confirmation message that pops up.

  8. All remaining automatic recurring payments will be canceled.

  9. Your payment will be moved to the Payment Activity Completed tab and marked canceled.

  10. You will receive email that a change was made in your Pay.gov account.

Schedule a New Automatic Payment

  1. Stay signed in.

  2. Click the My Account link at the top right of the page.

  3. Click the View My Forms button.

  4. Under the Submitted tab, find a form used for a previous automatic payment (the payment you just cancelled).

  5. Click the Duplicate link to the right of the form description.

  6. The form for the payment opens and includes the information you filled in previously.

  7. Make any needed changes to the information.

  8. Click the Continue button.

  9. The payment page opens.

  10. Fill in the required information (marked with *).

  11. Click the I WANT TO SET UP RECURRING PAYMENTS button.

  12. Select how often you want make payments (frequency).

    • Weekly — payments will be charged to your account every seven (7) calendar days starting with your first payment date.

    • Biweekly — payments will be charged to your account every 14 calendar days starting with your first payment date.

    • Monthly — payments will be charged to your account on the same day of every month starting with your first payment date.

    • Quarterly — payments will be charged to your account every 90 calendar days starting with your first payment date.

  13. Type in the number of automatic payments you will make. For example, one payment a month for a year is 12 payments.

  14. Complete the payment page.

  15. Click the Review and Submit Payment button.

  16. Review your payment information.

  17. If you want to have an confirmation (receipt) emailed to you, click the box next to I would like to receive an email confirmation of this transaction. Then type in your email address and confirm it.

    Tip: To send the receipt to additional addresses, type the addresses in the CC: box and separate them with commas (address1,address2,address3).

  18. You MUST check I agree to the Pay.gov authorization and disclosure statement or the payment will not be accepted.

  19. Click the Submit Payment button.

  20. Click the Print Receipt link near the bottom to print the confirmation page. This will act as your receipt if you do not receive one in your email.