Managing Your Account

To create an account on Pay.gov, you must sign in using a credentialed service provider.

ID.me sign in

• Click Sign In (home page upper right).
• Click Create an Account and select ID.me.
• Click Create an ID.me account. Enter the required information (email address, password, and accept the Terms of Service) and click Create Account.
• ID.me sends a confirmation email to your email address. In the email, click Confirm your email.
• Select an MFA (Multi Factor Authentication) option. This is how you will receive your security code. Enter any other required information for MFA and click Continue.
• Enter the security code you received and click Continue.
• Generate the Recovery Code and record it for your records. Click Continue.
• Click Allow to authorize sharing identifying information with Pay.gov.
• You are returned to Pay.gov to enter Additional Pay.gov account information, including creating a security question and answer.

You can also use your ID.me credentials with any participating US Government agency or service.

Login.gov sign in

• Click Sign in an Account (home page upper right).
• Click the right-hand Single Sign On pane.
• Click Create an Account and choose Login.gov. Click Create an account.
• Enter your email address, select your language preference, and accept the rules of use. Click Submit.
• A confirmation is sent to your email address. In the email, click Confirm email address. Create your password.
• Select how you will receive your Authentication and click Continue. Enter any information required for authentication and then click Send Code.
• Enter the required information and follow the instructions.
• Retrieve the Authentication Code. Enter the Authentication Code. You have the option to add a second authentication method.
• Click Agree and continue to create your Login.gov account.
• You are returned to Pay.gov to enter additional Pay.gov account information, including creating a security question and answer.

You can also use your Login.gov credentials with any participating US Government agency or service.

Sign into your ID.me or Login.gov account to update your email address. You can send your Pay.gov payment receipt to additional email addresses upon submission of a payment on the Pay.gov website.

To delete your account, sign in to Pay.gov using your ID.me or Login.gov credentials.

• Click My Account at the top right of the home page and choose Profile Information.
• At the bottom of the Profile Information page, choose Delete My Account.
• A pop-up will ask you to confirm that you want to permanently delete your account. Click OK to confirm deleting your account or Cancel to return to the Profile Information page.