View Payments
View summaries of payments made when you were signed in to your account. Payents made when not signed in are not included.
You can view payment details, view the receipt, and cancel pending payments.
- Sign in to Pay.gov.
- Click My Account at the top of the page.
- Click Payment Activity.
- All — all payments you created while signed in, whether or not the agency was paid. Payments made without signing in are not included.
- Completed — payments that have been settled and charged to your bank, credit card, or other account. The agency was paid. Canceled pending payments are also listed.
- Rejected — payments that were rejected by your bank, credit card company, Amazon, and PayPal. The agency was not paid.
- Pending — payments created on Pay.gov but not sent to the payment processor. The agency hasn't been paid yet. After processing, payments are moved to one of the other tabs. The list can include your next scheduled automatic payment.
Links are to the right of a payment summary.
- View Details — payment details. Information you will need if you contact the agency or Pay.gov about the payment.
- View Receipt — see a copy of the confirmation for the payment. For a copy, click Print Confirmation at the bottom of the page.
- Cancel — seen only in the Pending tab. Click to stop a payment before it is processed. The agency will not be paid. The payment summary and details are moved to the Completed tab. Its Transaction Status changes to Canceled.
- Pending — the payment hasn't been sent to the bank or credit card processor.
- Success — the credit or debit card payment has been processed and accepted. Your account has been charged.
- Complete — the payment from your bank account has been processed and accepted. Your account has been charged.
- Canceled — you stopped the payment before it was processed. For automatic payments, all remaining payments were canceled.
- Rejected — the payment was not accepted by the bank or credit card company. Contact the bank or credit card company for more information. Do not contact Pay.gov Customer Support.